Articles by Industry Expert

Opening the Digital Front Door

By Aan Chauhan – Navigating the complexity of healthcare arises from the fact that care is delivered through an ecosystem of actors such as primary care providers, specialists, pharmacists, labs, and insurance providers, all of whom operate independently from one another, creating a web of obstacles to overcome in providing care.

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Health IT and Controlled Substance Prescriptions Management

By Chelsea Richwine & Christian Johnson – New ONC data show that, as of 2021, nearly all non-federal acute care hospitals were enabled to electronically prescribe controlled substances. According to the American Hospital Association IT Supplement Survey, the proportion of non-federal acute care hospitals enabled for EPCS increased from 67% in 2018 to 96% in 2021.


Beyond Prior Authorization: 4 Ways to Control Specialty Drug Costs

By Matthew Hawley & Jonathan Starr PharmD – A patient receives automatic refills from a specialty pharmacy for a drug he no longer uses and ends up stockpiling $1 million worth of medication. A pharmacy miscalculates the number of units of a specialty drug prescribed for a patient, resulting in a claim that is $16,000 higher than necessary, yet the claim is paid for by insurance.


Getting Digital Health Design Right

New On Demand Healthcare Upside/Down: With guest Ravi Patel, MD, Vice President of Digital Health at Ann & Robert H. Lurie Children’s Hospital of Chicago. Dr. Patel talks about getting digital health design right.




The 18 PHI (Protected Health Information) Identifiers

By Art Gross – HIPAA regulations are in place to ensure that you protect and secure the patient data that as a healthcare business, you have access to and collect. The Department of Health and Human Services has identified 18 patient identifier categories as it pertains to their guidance on satisfying the safe harbor method for de-identification per §164.514(b):


No More Pins on Maps

New On Demand Dr. Nick: The Incrementalist: With guest Randy Hawkins, MD Chief Medical Officer of Carrum Health. Randy is an anesthesiologist who practiced medicine in the Navy and has a long career in digital enablement, electronic medical records, and meaningful use.


Social Determinants of Health: How to Drive Action From Data

By Jessica Scruton BSN RN CCM-R – According to the World Health Organization, numerous studies report that SDOH play a role in 30% – 55% of health outcomes. In fact, research has indicated that social determinants may be more important to an individual’s health than their lifestyle choices.