Articles by Industry Expert





The Hidden Cost of Managing Prospective Patients

By Ram Krishnan – Coordinating new patient inquiries is a top priority for both solo practitioners and managers of multi-provider behavioral health clinics. Prospective patient management may seem routine but it can be cost-prohibitive, if not handled correctly.



ONC’s HITAC: 2022 Recap and a Look Ahead to 2023

By Mike Berry – The Health Information Technology Advisory Committee plays an important role in ONC activities and objectives. Required by the 21st Century Cures Act, the HITAC has been operational since 2018 and represents a wide range of experts in health IT who inform ONC’s policies and programs.


HIPAA: Text Messaging and Chat Services

By Art Gross – As technology advances, more healthcare providers adopt digital technologies. Therefore, HIPAA compliance in regard to text messages and chat services becomes increasingly important. The HIPAA Privacy Rule was created to protect the privacy of personal health information.