Articles by Industry Expert


Data-Driven CRM Strategies in Healthcare

Now on demand, Hello Healthcare episode with host Alan Tam and guest Chris Dufresne, VP of Digital Products and Marketing Technology at Allina Health. They discuss adoption, misconceptions, pitfalls, and effectiveness of CRM technologies.






Building TEFCA

By Micky Tripathi & Mariann Yeager – The completion of a critical 21st Century Cures Act requirement, publishing the Trusted Exchange Framework and Common Agreement (TEFCA) established a clear infrastructure model and governing approach for nationwide health information exchange.