Articles by Industry Expert

The Other Side of Virtual Care

Now on Demand – In a recent podcast, I interviewed John Donohue, Vice President of Entity Services at Penn Medicine. John gives us a fascinating view into the hospital of the future, a $1.5 billion investment by Penn Medicine that is launching soon. Take a listen.

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Returning Home: What’s Driving a Strategic Focus to Deliver Healthcare at Home

By Chris McCann – At its peak in April 2020, telehealth visits represented 69% of all healthcare encounters. Now, with most major health systems having implemented some form of telemedicine platform, it is generally expected that 15% – 30% of visits will remain virtual – signaling the dawn of new paradigm in which healthcare is increasingly delivered in the home.


Patient Portal as a Provider-Patient Communication Hub

By Darya Efimova – In 2018, the healthcare industry saw an upsurge in patient portal adoption, with about 90% of providers deploying these tools, according to a report by MGMA. Though the tools are seen as an unbeatable advantage for patients, they are just as important for medical professionals. However, this point often goes unnoticed.