Articles by Industry Expert



Improving Collections and Boosting Patient Satisfaction through Patient Estimation

By Ric Sinclair – At the MGMA Annual Conference in October, Cindy Welch joined me in a presentation to talk about how she overcame challenges that virtually every practice faces today—including higher co-payments, HDHPs, uninsured patients, inaccurate insurance information, staff’s reluctance to ask patients for money, and patients’ reluctance to pay.



Ebola and HIPAA: Lessons for Public Emergencies

The recent uproar over Ebola brought HIPAA in emergency situations to the forefront when it comes to what information may be shared and when. The various healthcare facilities that treated Ebola patients were constantly grilled for updates on patients as well as information relating to the movements and other activities of those patients.