Articles by Roberta Mullin

Evaluating the Effectiveness of Your New Hire Training

By John Strosnider – You have just finished training a group of new hires and the training was a resounding success. It must have been! The trainees were engaged throughout class. They asked relevant questions. They all passed the proficiency on the first try. They left smiling and thanking you profusely.


WannaCry and NotPetya – What’s Next?

By Susan Lucci – In the wake of the WannaCry attack, we learned that ransomware attacks are not limited to a particular target. At the time, some 52% of business organizations were still running Windows XP1 even though support and patch updates ended three years ago.


EHRs Can Play Important Role in Medication Adherence

By Thomas Borzilleri – In the crowded EHR market, many vendors are looking to stand out—by offering ever-better customer service, or by adding capabilities to help providers better meet the goals of the Triple Aim. One area in which EHRs can do more is aiding providers in tackling medication adherence.