Articles by Roberta Mullin

Are physicians really dissatisfied with EHRs?

By Irv H. Lichtenwald – Should we be concerned? Microsoft Office was first introduced by Bill Gates at COMDEX, Las Vegas, in August, 1988. Here we are almost exactly 27 years later, and if you plug the words ‘hate,’ ‘Microsoft’ and ‘Office’ into Google, you’ll get more than 4 million results. Remove ‘Office’ and Google returns more than 33 million results.

Read More



Patient Relationship Management

By Barry P. Chaiken MD, MPH – Opentable. TripAdvisor. Angie’s List. Healthgrades. No person or organization maintains immunity from scrutiny by consumers. Although reviews can deliver either positive words or embarrassing comments, they surely capture the attention of both the reviewer and the reviewed.





It’s Not Just Large Data Breaches That Matter

By Jonathan Krasner – We are all well aware of the epidemic of large data breaches that have been occurring recently. Anthem, Blue Cross, UCLA, the list goes on and on. Over 143 million records breached to date – an astounding figure! Since 2009, when the Office of Civil Rights “Wall of Shame” came into existence, there have been over 1,200 breaches of 500 records or more that have been reported.