Health Innovation



Getting the Most From EHR Virtual Training

By Terri Johnson – EHR implementations have gone virtual in response to COVID. And so has training related to activations, upgrades, optimization projects, and onboarding of new clinics or staff. Healthcare organizations have traditionally trained in-person with dozens of software experts for larger efforts such as a go-live.






3 Consequences of Poor Referral Management

By Matt Dickson – Referrals can be a stressful transition for patients especially at a time when they are experiencing an escalation of care or change in diagnosis. Quality health outcomes depend upon patients’ adherence to recommended treatment regimens and that starts by providing patients with clear expectations and visibility into their care transitions.