By Sarianne Gruber – Mandi Bishop prefers to be called the Chief Evangelist rather than the Chief Executive Officer. Her new start-up, Aloha Health, launched this past July and she is making considerable traction.
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By Sarianne Gruber – Hallmarked as a solution to improve healthcare quality, cost and safety, studies are showing health technology is up against a “digital divide” when it comes to patient engagement.
By John Smithwick – In the past few years, knowing what happens to patients between visits or after acute episodes hasn’t been a priority for provider organizations. As more and more reimbursements are tied to quality measures and outcomes, organizations are finding it vital to know the health status of their populations so they can spot problems earlier and intervene sooner to prevent the need for costly procedures.
Thanks to all the great subject matter experts and their contributions to RCM Answers this year. Here’s the ten you read and shared the most.
By Sarianne Gruber – The aging population in the US brings with it special concerns that will inevitably change the focus of many healthcare providers and organizations. Press Ganey, a leader in patient experience measurement, released last month its newest research on Patient Experience in the Very Elderly: An Emerging Strategic Focus.
By Terry Hayes – For years, there have been studies showing that clinicians are decreasing time spent with patients due to competing demands. Nurses say that out of a 12-hour shift, only two hours are spent on direct patient care, and doctors spend only 27.5 percent of their daily working time with their patients.
The Institute of Medicine has released a new report: Improving Diagnosis in Health Care. In the report, IOM found that diagnostic errors have been largely unappreciated, concluding that most people will experience at least one diagnostic error in their lifetime.
By Sarianne Gruber – What does it take to scale innovation across a very large enterprise and maximize impact? You might want to ask Marti Nyman. He is the Vice President of Business Development and Commercialization for UnitedHealthcare (UHC). And if you ask Marti what it takes, his answer is the “human touch.”
By Sarianne Gruber – Would you recommend your physician to friend or relative? What would be your reasons for recommending them? Is it because you like the selection of magazines in the waiting room or the self-serve coffee flavors?