Healthcare Revenue Cycle and Finance

Health Datapalooza: New Vistas

By Susannah Fox – Every spring, our team in the HHS IDEA Lab gears up for our biggest event of the year: the Health Datapalooza. It’s an annual celebration of the power of data that was started by my predecessor, Todd Park, in 2010. This year, we were honored to hear from an extraordinary lineup of leaders from private industry, academia and the federal government, including Vice President Biden.




Applying the Zappos Model to Healthcare

By Stacy State – Others have written about what healthcare can learn from online retailer Zappos—but it’s worth taking another look at how Zappos’ core values can be applied to any organization, whether a small family practice or a multi-billion-dollar health system. Even billing services and other medical-service organizations can apply the customer- and culture-focused lessons that are at the core of Zappos’ growth and success.



Next Generation House Call: A Patient’s Perspective on Telehealth

By Sarianne Gruber – Christina Farr had a “Next Generation” house call for the first time. The on-demand doctor’s visit provided her care and resolved the possibility of a trip to the emergency room, and best of all she felt great. Ms.Farr, an award-winning health and technology journalist, happen to have had her encounter just days prior to the d.Health Summit.