Is Your CRM Working Against You?
By Randy Main – CRMs are essential to modern healthcare payer operations, but poor planning and implementation strategies could make customer experience challenges worse.
Read MoreHealthcare Revenue Cycle and Finance
AHRQ 2.0: Strategies for Creating Value in the Digital Age
By Gopal Khanna MBA – Health care is constantly evolving. The business of improving people’s health has spawned what sometimes feels like an infinite stream of new technologies, ground-breaking treatments, and innovative models of care.
Massachusetts General Hospital Uses Machine Learning To Predict Cancer
By Kayla Matthews – Discovering that you have a breast lesion is a scary thing. You wonder whether it could be cancerous and if you’ll need surgery. Typically, doctors recommend an operation, even if the lesion might not be malignant.
Black Book 2017 Report Ranks ZirMed #1 for End-to-End RCM
ZirMed Inc., a recognized leader in cloud-based revenue cycle software and predictive analytics, announced that it has been ranked #1 by its users for the seventh consecutive year in the Black Book™ Rankings 2017 User Survey.
Chasing Millions In Medicaid Dollars, Hospitals Buy Up Nursing Homes
By Phil Galewitz – Westminster Village North, a nursing home and retirement community in Indianapolis, recently added 25 beds and two kitchens to speed food delivery to residents. It also redesigned patient rooms to ease wheelchair use and added Wi-Fi and flat-screen televisions.
ONC Health IT Certification Program Approves the HIMSS-IIP Testing Method
By Steven Posnack – HIMSS has successfully demonstrated testing method, as part of the Immunization Integration Program (HIMSS-IIP), and can serve as an alternative to the current National Coordinator-approved method for testing.
What’s Next for CHIP?
By Sara Rosenbaum – The CHIP offers a critical health insurance pathway for children living in families with modest means. These families’ incomes exceed the basic Medicaid eligibility standard for children but they lack access to employer insurance for their children…
Participate in Field Testing of Episode-Based Cost Measures by November 15
CMS is conducting a field test for eight episode-based cost measures before consideration of their potential use in the cost performance category of the MIPS of the Quality Payment Program.
Identifying and Preventing Charge Capture Leakage
By Dan Ward – In this era of razor-thin margins and rapid changes in reimbursement methods, it is imperative that healthcare organizations capture every charge representing the care provided. and that those charges are properly billed so that they will be paid the dollars they have earned.