By Kamal Anand – The health IT research institution, KLAS, recently conducted a survey of patients to learn about their satisfaction with technology that allows them to digitally interact with the healthcare system. Data revealed the technology offered by their providers doesn’t always meet their expectations.
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By Rand O’Leary – The pandemic has changed many things about our culture and daily life. Even with a likely shift to an endemic state and more “normal” days ahead, many things have changed in the past two years that will not change back to how they were.
By David Burda – I’ve never been much for company-sponsored surveys. They’re all self-serving, and they reach the same inevitable conclusion: our customers need or want what we’re selling, and you should, too.
By David Burda – As I’ve said before, healthcare providers know how to make patient care as safe as possible. They just lack the total commitment and the right financial incentives to do so. With that bias in mind, another report destined for an email or file folder is out on how to make care safer.
By Jennifer Smith – Everyone has a story for why they are involved in health IT. Some fell into it by accident. Others love the complexity and the opportunity to solve unique challenges. Regardless of how it came to be, almost everyone has a personal health experience (or experiences!) that fuels their passion for this important work.
By Scott Zeitzer – Because we primarily work with ortho, spine, and neuro practices, we often talk to practices whose patients tend to fall into the “senior” category. This is especially true for practices that focus on joint replacements and degenerative spinal conditions.
By Chris Syverson – Self-insured employers are in the driver’s seat for health benefit plan design. And in many ways, the GTMRx Institute’s Employer Toolkit provides a roadmap for them to achieve the dual goals they try to balance every day: patient experience and return on investment.
By Clay Anderson – Healthcare has shifted over the past year due to the COVID-19 pandemic. Elective surgeries came to a halt, visitor restrictions were put in place, ‘telehealth’ became a familiar word in the patient’s lexicon, and the world’s view of healthcare and its workers changed.
By Baha Zeidan – Numbers don’t lie; according to a recent Mayo Clinic Proceedings article, a cross-sectional survey of nearly 900 US physicians from all specialty disciplines assessed the useability of their EHRs using the System Usability Scale, and the mean SUS score was an appalling 45.9 out of 100.