Don’t DIY your RCM: AI Automates the Revenue Cycle, But Gotchas Remain

Host Beth Friedman, Senior Partner at FINN Partners sat down with Todd Doze, Chief Executive Officer at Janus Health, a revenue cycle technology company dedicated to helping health systems get paid and lightening administrative burdens. Todd provided a glimpse into the realities that health systems face when trying to implement AI platforms in the revenue cycle. Spoiler alert…do it yourself (DIY) doesn’t always end well!

Listen to the Conversation

Takeaways

  • AI addresses provider challenges in revenue cycle management (RCM), but there are IT considerations to know: changes to AI models, security requirements, rapid technology evolution, and bot management.
  • Claim status and prior authorization are good places to start with AI in the revenue cycle.
  • Reducing administrative waste in RCM, by even half, will boost efficiency in the healthcare industry.
  • Use cases in RCM are expanding with some repetitive, laborious tasks now completely automated.
  • Business office managers are becoming comfortable with data being delivered to them and finding new efficiencies in meeting daily KPIs.

About the Show

FINN Voices

Amplifying the power of health innovation to improve people’s lives.

FINN Voices amplifies the power of health innovation and information technology. Hosted by health experts from FINN Partners, each episode offers a peek behind the curtain of innovation with healthcare’s leading changemakers. We talk about their ideas and challenges along the way; continually shaping critical conversations and introducing the new health technologies that lie ahead.

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