Patient Engagement Resources

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Posted By: Roberta Mullin July 25, 2013

Patient EngagementPatient Engagement: What’s your Plan?

We have been highlighting patient engagement this week in our daily posts and on our radio station. Stage 2 of meaningful use will change the way you interact with your patients. If you are not already interacting on social media networks, creating interactive web sites, or delivering and receiving secure messages to and from your patients, what are you waiting for? In stage 2 of the EHR Incentive programs patient engagement requirements call for patient action to be more than 5% of a practice’s patients sending secure messages to the provider and more than 5% of the patients accessing their health information online. What’s your plan?

Who better to start our resources with than the people who want you to engage with your patients? Here are patient engagement materials from HHS and her agencies.

  • ONC – On HealthIT.gov
    •  Resources for provider show how a benefit of an EHR is patient participation.
    • Consumer Toolkit – patient education materials available to assist organizations in spreading the word about the value of health IT and electronic health records (EHRs) to consumers
  • AHRQ – published the Guide to Patient and Family Engagement in Hospital Safety and Quality can help hospitals make care better and safer by bridging the communication gaps among patients and families and their health care providers.
  • CMS – Details on Stage 2 requiring patient engagement
    • EP core objective #7 – Provide patients the ability to view online, download and transmit their health information within four business days of the information being available to the EP.
    • EP core objective #17 – Use secure electronic messaging to communicate with patients on relevant health information.
    • Hospital core objective #6 – Provide patients the ability to view online, download, and transmit information about a hospital admission.
    • In addition to objectives, providers must select CQMs from at least 3 of the 6 key health care policy domains recommended by the Department of Health and Human Sevices’ National Quality Strategy. The first domain is Family and Patient Engagement
  • CMS Partnership for Patients

All week we have been airing our radio shows focused on patient engagement. Here are two more shows that didn’t make the playlist but desearve a listen.

  • Engage4Health – Host Brad Tritle talks to Jan Oldenburg, VP of Patient Engagement at Aetna. Download the podcast.
  • MU Live! – Eric Dishman, Social Scientist and Intel Fellow discusses Patient engagement and the aging population. Download the podcast.

We can also find some good resources from our trusted authorites and thought leaders.

  • The National eHealth Collaborative – their Patient Engagement Framework is a model created to guide healthcare organizations in developing and strengthening their patient engagement strategies through the use of eHealth tools and resources.
  • Health Affairs – A National Action Plan to Support Consumer Engagement Via e-Health. Authors: Lygeia Ricciardi, Farzad Mostashari, Judy Murphy, Jodi G. Daniel, and Erin P. Siminerio. Read the Abstract.
  • Siemens Health Services CEO, John Glaser talks to Tom Sullivan on 4 facets of patient engagement. Read the Q&A in GovHealthIT.com.