Quality Reporting in Healthcare: The Good, The Bad and What’s Next

On this episode of FINN Voices, host Beth Friedman sits down with Mo Weitnauer, Chief Product Officer at MRO—an 11-time Best in KLAS leader in clinical data exchange. Mo pulls back the curtain on the real costs—time, money, and effort—behind quality reporting compliance in healthcare. But here’s the kicker: it’s more than just a regulatory box to check.

She explains how hospitals, health systems, payers, and medical groups can turn their quality data into a strategic asset, improving operations and supporting the shift to value-based care. Expect practical insights on reducing administrative headaches while maximizing the impact of quality data aggregation, validation and reporting.

Plus, a look ahead at what’s coming for quality reporting in 2025. Tune in to rethink your quality reporting program—and turn it into a competitive advantage.

Listen to the Conversation

Takeaways

  • Quality reporting in healthcare is a challenge for hospitals, health systems, medical groups, and health plans for three reasons: cost, complexity and change.
  • Savvy organizations work to extract value from the quality reporting efforts in the form of proactive insights to improve care delivery.
  • There are eight steps in the quality reporting process and most organizations aren’t adequately staffed to go at it alone. These steps include quality measure definition and codification, data collection, ensuring clean data, data validation, deleting duplicates and inappropriate entries, correcting structural errors, discarding outliners, and submission.
  • A strong quality reporting program includes detection, rules and standards, data governance, and AI governance.
  • Quality reporting programs, measures and deadlines vary and are constantly changing. For example, ACOs must move to electronic clinical quality measures (eCQM) reporting but the deadline keeps getting pushed out.
  • The use of FHIR and other modern technology tools continue to reduce cost and administrative burdens associated with clinical quality measure reporting.

About the Show

FINN Voices

Amplifying the power of health innovation to improve people’s lives.

FINN Voices amplifies the power of health innovation and information technology. Hosted by health experts from FINN Partners, each episode offers a peek behind the curtain of innovation with healthcare’s leading changemakers. We talk about their ideas and challenges along the way; continually shaping critical conversations and introducing the new health technologies that lie ahead.

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