Sharing Health Data: Challenges to Solve – Lessons to be Learned
Thursday, December 12, 2024 1:00 – 4:30 pm ET
Presented by: Answers Media Network Events
Join Answers Media Network and industry leaders as we come together on this virtual event for a series of high-level conversations around sharing health data as we head into 2025.
Session 2 Brought to you by Secure Exchange Solutions
Driving Efficiency and Cost Savings Through Closed-Loop Referrals: Interoperability Lessons from UPMC
Time: 2:00 – 2:30pm ET
Join Mike Gordon, Dr. Kristian Feterik, and Dr. José Francisco Abad discuss how UPMC leveraged its IT investments to create an automated, closed-loop referral system that integrated EHR physician consults with a centralized intake department.
The average hospital system sends 60% of referrals to out-of-system providers, costing them millions of dollars in lost revenue annually. The referral process can be cumbersome and time-intensive for provider systems, making closed-loop referrals a significant challenge. UPMC leveraged Direct Secure Messaging and ADT Event Notifications, both standards-based solutions are powered by a DirectTrust® accredited HISP, to integrate their EHR physician consults with their centralized intake department, transforming the manual referral workflow into an automated closed-loop process. This session will highlight the evolution of this important initiative, workflow efficiencies, and cost-saving benefits UPMC realizes; and explore new innovative ways to create high-quality, sustainable care models that improve care continuity, patient and provider satisfaction.
- Discuss the challenges of the traditional referral process, including patient leakage and manual, time-intensive processing.
- Learn how UPMC leveraged its IT investments to create an automated, closed-loop referral system that integrated EHR physician consults with a centralized intake department.
- Recognize the benefits of a closed-loop referral system, such as significant workflow efficiency, continuity of care improvements, and measurable cost savings.
