Building a Trusting Relationship
By Dr. Nick van Terheyden aka Dr. Nick
Twitter: @drnic1
Host of Dr. Nick: The Incrementalist – #TheIncrementalist
On this episode I talked to Ramin Bastani, (@Raminb) CEO of Healthvana, who has built a direct communication platform for patients and doctors that has been working to deliver test results quickly and accurately for HIV for a number of years and has expanded into COVID19. Ramin’s journey started out caring for his father and struggling with poor communications and lack of transparency of information access in healthcare.
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They set out with a goal to end HIV, picking an especially thorny problem to solve given the sensitive nature of individuals’ HIV status and sexual history but their incremental insight was that because it was difficult few others were working to address the problem leaving the field open for innovation.
They see the value in quickly sharing information with patients which came up recently online with this question:
I want to have an honest discussion with both physician and patient perspectives. How do people feel about auto-release of lab results, imaging, pathology reports to patients before a physician is able to review it with the patient? #MedTwitter
— Roxana Daneshjou MD/PhD (@RoxanaDaneshjou) October 30, 2020
This issue and concern continues to come up.
My response:
Still sad to see so much -ve perspective to this
Open notes demonstrated many years back that ‘harm’ is minimal benefit high
Subjecting a Pt to waiting while an overwhelmed #healthcare system gets to sharing their data = unnecessary stress
Imagine if you were the Pt#MedTwitter— Ñick van Terheyden, MD – “Dr Ñiçk” (@drnic1) October 30, 2020
Am I Going to be OK?
In the Healthvana world, transparent quick sharing of information is critical to success and helps them answer the question all patients are asking:
Am I Going to be OK
(and if not what do I need to know/should I do – the call to action)
With a raft of experience and success in HIV, they found themselves with an excellent opportunity to help the world dealign with the SARS-CoV-2 vies and the COVID19 pandemic with a solution that is designed to reliably deliver results and offers some additional benefits. Listen in to hear how they are helping deliver 3 Million COVID19 test results (and counting) and how they hope to compliment contact tracing and ultimately support the rollout of the vaccine when they become available.
About the Show
For years Dr. Nick van Terheyden aka Dr. Nick, has served as a voice on the impact of new technologies on healthcare, earning a reputation as a leading authority on where the future of medicine is going. Combining powers of observation and real world experience, Dr. Nick has seen many predictions come true and makes the case that innovations in healthcare can be accomplished incrementally, not just by moonshot events. Tune in to hear Dr. Nick: The Incrementalist and his guests discuss what the future of healthcare looks like, how we will get there, and what it will take to improve healthcare for all.
This article was originally published on the Dr. Nick – The Incrementalist blog and is republished here with permission.