Healthcare Payment Tips for Reaching Generation X
By April Wilson – Generation X makes up about 15 to 20 percent of the American population today and has some interesting views and habits about healthcare and finances.
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Do Your Patient Statements Pass This Test? A Look at A/B Testing for Hospital Revenue Cycle
By April Wilson – Are you tired of email spam and annoying internet ads? Well, it might be time to pay closer attention to them. That’s because digital marketers know something about human behavior that you probably don’t.
Five Surprising Things You Need to Know about Patient Payments
By April Wilson – With the rising increase in healthcare costs and patient responsibility, it is important for healthcare organizations to understand today’s consumers and the latest trends in patient payments.
Health IT Issues that Deserve a Second Read – May 2018
The thought leaders in our community are good about sharing their thoughts on the issues of today. Here are the top read and shared guest posts of May that we think deserve sharing again.
Why Patient Experience Matters With Overall Quality Scores
By April Wilson – The CMS announced in November 2017 a new approach to quality measurement in response to continued provider concerns about delivering quality care under the Affordable Care Act’s value-based public approach to patients as consumers of healthcare.
Audit Your Revenue Cycle for Claims Denial Issues to Improve Patient Billing Experience
By April Wilson – Claims denials represent millions of dollars in lost net revenue for hospitals and health systems, with up to 7% of submitted claims being denied in an average hospital on a routine basis.