Bennett Lauber


Cigarette Smoking and the ROI of Design Thinking

By Bennett Lauber – Analogies have been a major part of how we explain usability, user experience and/or design thinking to audiences and clients (and potential clients). Many of these analogies involve automotive technology (see e.g. Crash-test dummies and the Usability of EHRs).






Alfred Hitchcock and the Future of Health IT

By Bennett Lauber – In the classic Alfred Hitchcock film “Rope,” Hitchcock shot continuous scenes for periods lasting up to 10 minutes (the length of the film camera magazine), continuously panning from actor to actor, though most shots in the film wound up being shorter.


Usability, Accessibility and Telehealth

By Bennett Lauber. Having these two events at the same time is rather inconvenient because we’d really like to be in full attendance for both of these. However, seeing both of these show up on my Outlook calendar on the same week got me thinking about usability and accessibility in telehealth.