data integration

Regulatory Issues August 14, 2023

How HHS Can Advance CX Through an Integrated Citizen-Centric Approach

By Bob Jeffcott – Driven by President Biden’s Customer Experience Executive Order and the President’s Management Agenda, 2023 is the year where agencies are embracing new ways to better meet citizen and constituent needs.

Health Innovation, Patient Engagement May 3, 2017

Attaining a 360 Degree View of the Patient

By Jack Plotkin – Over the last 10 years, the healthcare industry has experienced a major shift in both the prevalence and importance of information technology. EHRs have progressed from bleeding edge, to basic requirement, to competitive differentiator.