By Angela Hunsberger – Ten years of implementing and training practice management systems along with clinical optimization projects have taught me just how crucial the front desk staff are to an organization’s success. From a financial perspective, four areas play a vital role as the patient’s visit completes the revenue lifecycle.
Read More
By Kathryn Williamson – Practice Management Systems are evolving constantly in response to regulatory changes in healthcare and improvements in technology. It is not uncommon for organizations to rush into the purchasing of a new system thinking it will be an immediate fix to a number problems they might be currently experiencing—from workflow to revenue issues.
By Debra Harris – Without proper staff training and education, an electronic health record (EHR) implementation can cause more challenges than benefits for your organization. But this doesn’t need to be the case if you take a few strategic steps when prepping and training your staff.
By Angela Hunsberger – Over the past decade rapid changes in healthcare technology have caused a whirlwind of medical software adoption, and, in some cases, an overconsumption of ancillary products. Medical practices have implemented EHRs, patient portals, and secure messaging to participate in programs such as Meaningful Use and Patient Centered Medical Home certification.
By Kirk J Nahra – By now, most people have felt the effects of the HIPAA Privacy Rule (from the Health Insurance Portability and Accountability Act). HIPAA has set the primary standard for the privacy of healthcare information in the United States since the rule went into effect in 2003. It’s an important rule that creates significant baseline privacy protections for healthcare information across the country.
By Rena Hrivnak – Implementation isn’t just about the new system, there’s also the process of taking the necessary steps to decommission legacy applications. The health system is in agreement that the application needs to be retired, but is unsure as to when and how the retirement process should begin.
By Tamarah Alexander – Drip. Drip. Drop. That’s the sound of leakage. How are you managing your organization’s outgoing referral population? Are you measuring and tracking the number of outgoing referrals? How well is your organization managing the coordination of patient care?
By Steven Botana – Every organization, at one time or another, goes through some type of system upgrade or implementation. Common practice is to develop a very detailed project plan. Unfortunately what may look like a well thought out plan on paper may not address the day-to-day issues that can often disrupt a thoughtful plan.
By Glenda Wickus – Electronic health record (EHR) implementation, planning, training, implementation, scheduling, optimization, planning, implementation, implementation! These concepts seem to be the only words we hear buzzing around our heads when we talk about EHRs. But what about post-live? There seems to be a scarcity of conversation once the initial shock has worn off and routines start emerging.