Patient Portals: The Good, The Bad and The Ugly
I experienced the “pain” of accessing and managing multiple provider portal sites firsthand following an injury and subsequent surgery earlier this year.In the months following…
Read MoreHayes Management Consulting
Patient Portals: The Good, The Bad and The Ugly
In the months following my hospitalization, I walked away with paperwork and access codes to five different patient portal sites, including my PCP, surgeon, the initial hospital where I received emergency treatment, the hospital where I had surgery, and in addition (not related to my injury) my OB/Gyn, and recently, my dentist!
Closing the Gap Between Your Clinical and IT Staff
It’s easy to assume that there is little to no intersection in the day-to-day duties of your IT staff and your clinical staff. And, in large part, you are correct in this assumption, except for when it comes to patient satisfaction and safety.
7 Steps for Building a Data Analytics Foundation
Nearly every large health network has made an attempt to consolidate data from multiple sources into some type of data warehouse. However, having the data in one place does not make it useful or trusted as a source for business intelligence.
Test Your Software Before Implementation
Save Yourself and Your Organization a Headache By Tom Maher, Hayes Management Consulting Twitter: @HayesManagement As I visit client sites I am constantly exposed to the…
Embarking on a Healthcare Systems Project
The One Question You Need to Ask By Anthony Odden, Hayes Management Consulting Twitter: @HayesManagement Before starting any project, there needs to be a defined…
Successful IT Projects Have One Thing in Common: Analysis
Diagnostic Analysis is Key By Tom Maher, Hayes Management Consulting Twitter: @HayesManagement We have all seen or heard about car mechanics performing repairs that do not…
Ensuring ROI with New Software Implementations
Key Recommendations for a Project Manager By Connie Larsen, Hayes Management Consulting Twitter: @HayesManagement When a healthcare organization decides to implement a new software solution,…
ICD-10 Dual Coding – Stay the Course
5 Key Reasons to Keep on Schedule By Edwin Hartai, Senior Consultant, Â Hayes Management Consulting Twitter: @HayesManagement The delay of ICD-10 has caused healthcare providers…