By Lillie Thomas – What is quality? The dictionary defines quality as “a peculiar and essential characteristic; an inherent feature; or a degree of excellence.” For many charged with leading quality in healthcare, quality is often measured as a success in certification, a successful audit, or decreasing rejections.
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By Brita Hansen MD – The intense focus on higher quality and greater value in healthcare is perhaps the greatest cultural change the industry has experienced in the past decade. It is also the most daunting.
By Sharon Arnold PhD – AHRQ maintains a steadfast commitment to developing and analyzing data and information to support improvements in the quality and safety of the Nation’s health care.