By Art Gross – As technology advances, more healthcare providers adopt digital technologies. Therefore, HIPAA compliance in regard to text messages and chat services becomes increasingly important. The HIPAA Privacy Rule was created to protect the privacy of personal health information.
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By Art Gross – Let’s wrap up 2022 with some end-of-year tasks you’ll want to check off of your list if you’re in the business of healthcare!
By Matt Fisher – Covered entities as defined by HIPAA come in various types and shapes. It is not just a physician’s office or a hospital. Any entity that provides healthcare services and bills insurance (very gross oversimplification) can and likely does qualify as a covered entity.
By Art Gross – Being available to your patients 24/7 isn’t practical for most healthcare practices. Chat services can provide a response option or even resolution until normal business hours resume. Additionally, chats can offer initial patient care or registration services.
By Art Gross – The process of assessing your business when it comes to HIPAA Compliance will likely present you with the opportunity to review all the components that contribute to your professional structure and setup. This will likely include a website.
By Matt Fisher – What is the state of privacy in direct to consumer solutions in healthcare? It is an important question to ask because expectations and reality do not necessarily align. For example, users (patients to a degree) will see a healthcare solution and expect that standard protections will apply.
By Art Gross – Even though telephone conversations and answering machines are considered outdated or passe to some people, it remains necessary to sometimes leave a message for the intended call recipient. In healthcare, voice messages are often necessary for appointment reminders, follow-up calls, and communication to patients.
By Matt Fisher – Data are the new currency. That saying has become entrenched as a primary cliche describing the way of the world nowadays. The value of data has become especially true in healthcare. So many see opportunities to be extracted, but what about considerations of privacy and the impact on individuals?
By Matt Fisher – The turn of the calendar to a new year frequently brings renewed energy and excitement to various activities. While the new energy may feel like it is in short supply given the repetitive feeling for the beginning of 2022 as a result of yet another COVID19 surge.