By Jeff Robbins – The healthcare industry has experienced an explosion of data and analytics. Whether it comes from an Apple Watch or a hospital room, patient data is collected nonstop. But we can still unlock the value especially as AI becomes an increasing part of the equation.
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By Kristin Quinlan – Across the healthcare industry and public health sector, there is a growing recognition that language access significantly impacts social determinants of health (SDOH)—the conditions in which people are born, live, and work that shape health outcomes.
By Patty Hayward – Healthcare call centers are embracing artificial intelligence and automation as tools for both improving the patient/plan member experience and streamlining processes to increase efficiency and reduce costs.
By Anish Pantakar – The healthcare industry is experiencing transformative changes, with cloud-based technologies leading the charge, particularly AI and informatics software. These innovations, however, have often been viewed as exclusive to urban, well-funded hospitals, leaving rural healthcare centers behind.
By Nathaniel Arana – Healthcare has shifted towards a profit-driven model where physicians have minimal influence on the treatment plans for their former patients. Instead, decisions are made by profit-focused administrators, neglecting patient outcomes.
By April Miller – Telehealth and remote patient monitoring have become crucial in modern health care because they offer patients convenient access to medical services and enable continuous health monitoring outside traditional clinical settings.
By Katie Brenneman – We worry about technology replacing the human element or adding a degree of error to clinicians’ diagnoses. Are these fears warranted? Physician tools use to administer to patient needs may change, but only to become more effective.
By Anatoly Podstrelov – Healthcare data security protects sensitive patient information, including personal identification details, medical histories, and financial information. Safeguarding this data helps maintain patient privacy, builds trust in healthcare systems, and complies with legal and ethical standards.
By Suzie Sfarra – Serving the twin goals of improving customer experience through convenience and reducing manual labor through automation, it’s been a central element of many digital transformations.