By Joel Diamond MD – Every hospital admission and every new prescription comes with a familiar routine: the insistent questions about medication allergies, often followed by a brightly colored wristband. This relentless focus on allergies aims to protect patients, and it’s certainly vital.
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By Lance Reid – Cybersecurity threats are no longer abstract risks for healthcare organizations, they are routine, disruptive and increasingly dangerous. Whether you’re a major hospital system or a rural clinic, the risk is real. Cybercriminals want access to sensitive patient data, and they’re becoming more sophisticated every day in how they go about getting it.
By Sarah Harper – At the TruBridge National Client Conference 2025, health leaders from across the country gathered to learn, share stories, and build connections. These providers do more than care for patients; they are champions for their communities, bringing opportunity, economic growth, and resilience directly to friends, families, and neighbors.
By Melissa Mooney – The process of selecting and implementing an electronic clinical outcome assessment platform — an eCOA — involves careful planning from the start of selecting a vendor to configuring the system and launching a clinical trial.
By Swapnil Jain – In healthcare, the patient experience begins long before a clinical encounter. For many patients, their first point of contact with healthcare organizations is through the call center, where questions about appointment scheduling, insurance details, and general inquiries can either provide reassurance or cause frustration.
By Gina Kidder – Minimizing length of stay while at the same time maintaining high-quality patient care is a persistent and complex challenge for health systems that affects care quality, patient throughput, financial performance, and staff workload.
By Jay Eisenstock – As Congress seeks to introduce changes to the Medicaid program, I’ve been reflecting on both its challenges and opportunities. Established in 1965, Medicaid was designed as a safety net for vulnerable populations living in poverty.
By David Talby – Mental health remains one of the most complex and under-diagnosed aspects of patient care. While digital health tools and wellness apps flood the market in the wake of COVID-19, the actual state of mental health in the US has quietly worsened, contrary to what public discussions about mental health may suggest.
By Jim Szyperski – Despite growing attention to mental health, inpatient psychiatric care remains a neglected and the least digitized sector of healthcare. While hospitals have made enormous strides in optimizing emergency departments, operating rooms, and ICUs with real-time data, the same cannot be said for behavioral health units.