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Six Risks of AI in Healthcare: A Short Primer

By Jim Tate – The integration of AI in healthcare has been a groundbreaking advancement, offering immense potential benefits like improved diagnostics, personalized medicine, and efficient patient care management. However, as with any significant technological shift, it’s essential to scrutinize the associated risks.

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How Healthcare Executives Can Promote Interoperability

By Devin Partida – Electronic health records are increasingly complex. Avenues include centralized patient management systems and remote data collection from at-home medical devices. They amplify data density for healthcare executives, inspiring advances. Vast quantities are essential for diagnostics and treatment research and development with a digital-first focus.


Optimizing the Patient Experience Throughout the Care Journey

By Ryne Natzke – As the patient experience in healthcare evolves to mirror that of retail industries, it has become more essential for providers to provide patients with engaging and convenient tools throughout the care journey. For example, providers should take steps to ensure patients have clarity about every aspect of their care, including…


Healthcare Cybersecurity in 2024

By David Finn – It is very difficult to talk about 2024 without starting from where we are ending 2023. We only need to go back to Thanksgiving to paint the picture of healthcare cybersecurity in 2023. Over Thanksgiving weekend, a single ransomware attack left 30 hospitals across 6 states without network services.


4 Ways to Win with Claims Denials

By Belinda Cridge & Krithika Srivats – Facing both revenue and expense issues and exasperated by clinician shortages, hospitals are increasingly noting denials in the danger zone. “Danger zone” translation: Denials are increasingly higher than 10%, costing significant dollars in lost or delayed reimbursements.



The Art of Connection: Takeaways from CHIME

By Olivia Schlabach – CHIME’s annual Fall Forum was held at the scenic JW Marriot Desert Ridge Resort and Spa where participants came together for three days of networking, programming and education around some of the industry’s biggest challenges and opportunities.



5 Key Strategies to Transform the Member Experience

By Rajesh Subramaniam – Health plans strive to empower and support members during every interaction, yet the unvarnished reality is that most plans fail to strategically optimize their member experience. According to a J.D. Power study, overall member satisfaction with commercial health plans fell in 2023, driven primarily by reduced satisfaction with customer service.