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Making Better Business Decisions by Listening to Your Customers

By Amy Brown – We have evolved to support people who like to figure things out for themselves. We’ve got YouTube tutorials and the internet for everything else. Plenty of B2B companies offer their clients DIY options, through customer portals and more. But in the complex healthcare world, DIY often won’t suffice.






Harnessing the Power of Nonclinical Savings

By Susan Tyler – I recently had the privilege of attending the IDN Summit and Reverse Expo 2023. At the event, LogicSource hosted a series of focus groups titled, “Reducing Non-Clinical Costs to Improve Operating Margins and Fund Patient Care Initiatives.” Participating in these enlightening discussions provided fresh perspectives on a critical industry challenge: