Hot Topics



The Top Urgent Care Billing Challenges Driven by the Pandemic

By Monte Sandler – The U.S. urgent care industry has been faced with numerous and novel financial challenges throughout the COVID-19 pandemic thus far. Like most industries, urgent care clinics have had to pivot and adapt their business processes and workflows to best navigate new and unfamiliar territory, and this is especially true when it comes to COVID-19 billing and reimbursement.


Debunking Common Misconceptions About Telemedicine

By Dan Matthews – Telemedicine did not originate with the advent of COVID-19, of course. The technology long predates the pandemic and the era of global lockdowns. However, as the virus raged around the world, healthcare providers and government officials alike were compelled to go all-in on virtual healthcare.



Patient Portal as a Provider-Patient Communication Hub

By Darya Efimova – In 2018, the healthcare industry saw an upsurge in patient portal adoption, with about 90% of providers deploying these tools, according to a report by MGMA. Though the tools are seen as an unbeatable advantage for patients, they are just as important for medical professionals. However, this point often goes unnoticed.