Traditional Healthcare BPO Sourcing Will be Tested as Never Before
By Rohan Kulkarni – Growth in healthcare spending in the United States is slowing down, however it’s still growing and continues to outpace gross domestic product (GDP) spending by several points. Revolutionary trends are emerging for all healthcare service providers (i.e., payers, providers and pharmaceuticals), that will guarantee radical shifts in how these providers serve their patients, as well as how business process outsourcing (BPO)vendors serve their healthcare clients.
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