By Bennett Lauber – Many, many times in our usability evaluation and design career when a development team isn’t really interested in making enhancements to fix specific issues that we’ve identified, we’ve heard something like the phrase…
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By Bennett Lauber – Look, and feel the chair that you are sitting in right now. If you are sitting in a modern office chair it probably has adjustable arms, the height of the chair can be adjusted to match your height.
By Bennett Lauber – The capacity of the human brain to process information has remained not changed—even as the number of types of users for software-based Internet connected devices has increased at an exponential rate.
By Bennett Lauber – The lack of usability of electronic health records (EHRs) and healthcare IT applications, in general, has been in the news again. We’ve heard time and time again that developers need to focus on “Stability,” “Reliability,” “Scalability” and “Interoperability” of systems.
By Bennett Lauber – The capacity of the human brain to process information has remained not changed—even as the number of types of users for software-based Internet connected devices has increased at an exponential rate.
By Bennett Lauber – The usability (or lack thereof) of Healthcare IT has been in the news a lot again. This time a research report published in JAMA researchers analyzed voluntary error reports associated with EHR systems and found that problems with EHR usability may have directly resulted in patient harm.
By Bennett Lauber – Back in the 1980s Tipper Gore. Susan Baker, and several others created the Parents Music Resource Center (PMRC) with the intent of increasing parental control over the access of children to music deemed to have violent, drug-related or sexual themes.
By Bennett Lauber – The usability of the system is probably the most important factor in making an informed choice of which EHR to use for your practice. Most every bit of software says that it is easy to use, but how can you choose an EHR that is actually usable?
By Bennett Lauber – Analogies have been a major part of how we explain usability, user experience and/or design thinking to audiences and clients (and potential clients). Many of these analogies involve automotive technology (see e.g. Crash-test dummies and the Usability of EHRs).